Shipping and returns
The shipment
packages are usually shipped within 2 days of receipt of payment and are shipped via UPS with tracking and delivery without a signature. If you prefer delivery via UPS Extra with a signature required, an additional cost will apply, so please contact us before choosing this method. Whatever your shipping choice, we will provide you with a link to track your package online. Shipping costs include handling and packing fees as well as postage. The handling costs are fixed, while the transport costs vary according to the total weight of the shipment. We recommend grouping your items in one order. We cannot group two distinct orders placed separately and delivery charges will apply to each order. The boxes are large and your items are well protected.
Returns
The customer can exercise the right to return goods within 14 days from the date of purchase (Legislative Decree 206/2005), the shipping costs are charged to the customer. The refund for the purchased goods will take place with the same channel as the purchase transaction, once the product has arrived at our warehouse and checked by our staff.